RCG & RSA Combo

SITHGAM022 - Provide responsible gambling services (RCG)
SITHFAB021 - Provide responsible service of alcohol (RSA)
(RSA & RCG COMBO)

Provide Responsible Service of Alcohol training is mandatory for anyone working or volunteering in an environment where they are required to serve or supply alcohol.

It is a requirement of the Gambling Machines Act 2001 for Hoteliers, Managers and staff that work in areas where gambling is conducted to have completed a NSW Provide Responsible Gambling Services (RCG) competency.

This combo is essential for anyone looking to work in the hospitality industry!

PLEASE NOTE: If you hold a current competency card for RSA and/or RCG you will need to complete the online renewal with Liquor & Gaming NSW prior to your card expiring. If your card has expired by more than 28 days you are required to complete a new course. Contact the team or book online!

Why Choose This Course?

The RSA & RCG Package combines SITHFAB021 Provide Responsible Service of Alcohol and SITHGAM022 Provide Responsible Gambling Services into one convenient 2 day course. Gain the essential certifications required to work in licensed hospitality venues across NSW while developing the knowledge and confidence to meet your legal responsibilities and provide a safe environment for patrons.

What You'll Learn

You'll gain the skills to:

• Understand RSA and RCG legislation and compliance requirements

• Serve alcohol responsibly and recognise signs of intoxication

• Check proof of age and refuse service when required

• Recognise the signs of problem gambling

• Respond appropriately to alcohol and gambling related situations

• Promote safe, responsible and compliant hospitality practices

Real World Experience

Develop practical skills through realistic hospitality and gaming scenarios that reflect pubs, clubs, hotels and other licensed venues. Build the confidence to manage everyday situations while meeting industry and legislative requirements.

Career Outcomes

Completing both your RSA and RCG provides the qualifications required for many hospitality roles within licensed venues across NSW. This package prepares you for employment in pubs, clubs, hotels, casinos, restaurants and other venues where alcohol is served and gaming facilities operate.